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FAQ

How can I make a BeautyStore account?
Just click on the 'Account' button on the footer bottom of the page and register using phone number or email address. Fill in your name and password.
 
You can even sign up using your Google account. Yes, it is that simple.
Return policy of BeautyStore
Returns will not be accepted under the following conditions:
 
  • If the request is initiated after 15 days of order delivery
  • Product is used or altered
  • Product is damaged due to misuse/overuse by the customer
  • Returned attempted without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered
Do I need to create an account to be able to shop from BeautyStore??

While you can always browse BeautyStore without logging in, you do need a BeautyStore account to shop with us. This is where we save your name, address and basic contact information. 

Can I make changes to my order after it's placed?

Once an order is confirmed, we can't change numbers, unfortunately: it isn't possible to add items to it, substitute one item for another, or increase the quantity of a product. Still, you can always place a new order with the new items you want!