Returns will not be accepted under the following conditions:
If the request is initiated after 15 days of order delivery
Product is used or altered
Product is damaged due to misuse/overuse by the customer
Returned attempted without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered
While you can always browse BeautyStore without logging in, you do need a BeautyStore account to shop with us. This is where we save your name, address and basic contact information.
Once an order is confirmed, we can't change numbers, unfortunately: it isn't possible to add items to it, substitute one item for another, or increase the quantity of a product. Still, you can always place a new order with the new items you want!